HOLYMP · Italiano

Terms of Use and Disclaimer - Holymp

Version: 1.1
Effective date / last updated: July 9, 2026

This document (“Terms”) governs use of the Holymp app and related services (together, the “Service”).
The Privacy Policy is a separate document and describes how we process personal data: https://holymp.app/privacy/en.

By using the Service, even without registering, you confirm that you have read and understood these Terms. If you do not accept them, do not use Holymp.

1) Provider Information and Contacts

The Service is provided by:

• Service Provider: Gabriele Vaccargiu
• Contact location: Parma, Italy
• Support and information email: info@holymp.app
• Privacy and data protection email: privacy@holymp.app

2) Essential Definitions

• App / Holymp: the mobile application and any of its updates.
• User: anyone who uses the Service.
• Account: the personal profile created by the User.
• Content: text, graphics, software logic, databases, and any material made available by Holymp.
• User Content: data and materials uploaded or entered by the User, such as workouts, weights, notes, photos, foods, and goals.
• AI Features: features that produce estimates or suggestions through models or automated systems.
• Premium / AI Coach Features: advanced, paid, or restricted features that may include additional analysis, suggestions, or informational support.

3) Purpose and Nature of the Service (Fitness / Wellness)

Holymp provides digital support tools for fitness/wellness, workout, and nutrition tracking, such as diaries, statistics, planning, estimates, and summaries.

Holymp is not a medical device and does not diagnose, treat, cure, or prevent any medical condition.
The Service does not provide healthcare services, clinical diagnoses, treatments, emergency management, telemedicine, professional nutritional advice, or professional personal training services.

4) Age Requirements and Eligibility

For Italy, use of the Service is permitted only to people aged 14 or older.
Users under 14 may not use Holymp or create an Account.

Holymp may request, during registration or later, information to verify the declared age and may block access in case of false declarations or age below the threshold.

5) Registration, Account, and Credential Security

5.1 Account Creation

Access to certain features may require creating an Account, such as email/password and login through third-party providers like Google.

The User agrees to:

• provide truthful, accurate, and updated information;
• keep data entered in the app correct when it is used for summaries, estimates, or suggestions;
• not create Accounts on behalf of third parties without authorization;
• not transfer or share credentials.

5.2 User Responsibility

You are responsible for every activity carried out through your Account and agree to keep your credentials confidential.
If you suspect unauthorized access, you must contact us without delay at info@holymp.app.

The User remains responsible for prudent use of the app, verification of entered information, and decisions made based on summaries, estimates, suggestions, or outputs generated by the Service.

5.3 Suspension and Closure

We may suspend or close the Account, or limit access to the Service, if this is reasonably necessary, in particular in case of:

• violation of the Terms;
• unlawful or fraudulent use;
• security risks, technical abuse, reverse engineering attempts;
• lawful requests from authorities or legal obligations.

Where possible, we will provide prior notice or timely communication to the User, including information on possible access restoration methods.

We may act without notice only when necessary, for example for security reasons, to prevent abuse, fraud, or harm to the Service, to third parties, or to comply with legal obligations.

6) Account and Data Deletion

6.1 In-App Deletion

If the Account is managed in-app, Holymp provides a deletion path:
Settings > General > Account > Delete account.

6.2 Web Deletion (External Request)

A web page is also available to request deletion of the Account and associated data:
https://holymp.app/account-deletion/

6.3 What Is Deleted and What May Be Retained

In case of deletion, we delete or anonymize the data associated with the Account, except:

• data that we must retain due to legal obligations or defense of rights;
• technical and security logs necessary to prevent fraud/abuse;
• backup copies that may persist for a limited period, managed with security measures, until overwritten.

7) Acceptable Use Rules

It is prohibited to:

• use the Service for unlawful purposes or in violation of third-party rights;
• attempt unauthorized access, scraping, exploits, or circumvention of security measures;
• interfere with operation, such as malware, DoS, or abusive automation;
• copy, decompile, reverse engineer, or circumvent protections, except within mandatory legal limits;
• upload User Content that is unlawful, defamatory, discriminatory, obscene, or violates copyright/privacy.

8) User Content: Responsibility, License, and Moderation

8.1 Responsibility

The User is solely responsible for User Content entered or uploaded and guarantees that they have the necessary rights.

8.2 Technical License Granted to Holymp

By entering User Content, you grant Holymp a non-exclusive, worldwide, free license, limited to the time necessary, to host, store, process, reproduce, and make that content available only to:

• provide the Service;
• perform features requested by the User, such as statistics, backup, synchronization, and AI where enabled;
• ensure security, abuse prevention, and compliance with legal obligations.

8.3 Removal

We may remove User Content or limit its use if we believe, including in good faith, that it violates the Terms or the law, or creates risks for the Service or third parties.

9) Intellectual Property and License to Use

Holymp, the Content, and all associated intellectual property rights, including software, trademarks, UI, databases, text, and graphics, are owned by the Provider or their respective licensors.

The User is granted a personal, non-exclusive, non-transferable, revocable license to use the App and the Service under these Terms. Any other use is prohibited and may be pursued under applicable law.

10) AI, Premium, and AI Coach Features: Limits, Warnings, and Verification

AI, Premium, and AI Coach features may generate errors, inaccurate estimates, incorrect classifications, or suggestions that are not suitable for the individual case.

The User acknowledges and accepts that:

• AI, Premium, or AI Coach outputs are indicative and must always be checked before applying them, especially for nutrition, recovery, intensity, volumes, progressions, and workout choices;
• Holymp does not guarantee that outputs are complete, correct, fit for a specific purpose, or capable of producing fitness, aesthetic, or nutritional results;
• the User remains responsible for the correctness of entered data and for decisions made based on the outputs.

11) No Medical, Nutritional, or Professional Advice and Physical Activity Risk

The Service content, estimates, and suggestions, including AI, Premium, or AI Coach outputs, are for informational purposes and do not replace advice from a doctor, nutritionist, dietitian, personal trainer, physiotherapist, or other qualified healthcare professional.

In case of medical conditions, pregnancy, injuries, pharmacological therapies, symptoms, or clinical doubts, consult a healthcare professional before following indications from the Service.

The User declares:

• that they are fit for physical activity or have consulted a doctor;
• that they will immediately stop activity in case of pain, discomfort, or abnormal signs;
• that they will use loads, volumes, progressions, nutritional estimates, and suggestions prudently and appropriately for their condition.

12) No Emergency Use

Holymp must not be used for medical emergencies.
In case of emergency, immediately contact emergency services, such as 112 in Italy, or the competent authorities.

13) Availability, Updates, and Changes to the Service

The Service may be subject to interruptions, maintenance, changes, updates, or suspensions, even without notice, for technical, security, legal, or organizational reasons.

We may update the App to:

• improve features and security;
• fix bugs;
• comply with technical requirements and store/third-party policies.

14) Payments, Subscriptions, AI Coach Credits, and Premium Features

Some Premium features may be inactive, available only for certain accounts, or subject to technical and store configurations.

Holymp may offer:

• Premium subscriptions, with automatic renewal until cancellation;
• one-time purchases of AI Coach credits;
• any credits included with Premium, as shown in the app or purchase flow.

AI Coach credits are consumable: once they are used for the intended feature, the balance is reduced. For example, 1 credit allows 1 extra AI Coach generation, in addition to any credits included with Premium.

On Android, payments are handled through Google Play Billing, unless otherwise indicated. Price, duration, billing period, any free trial, and main conditions are shown before purchase and in the payment flow screens.

The user can manage, cancel, or stop automatic subscription renewal from their Google Play account settings. Refunds, disputes, and payment issues are handled according to the rules and procedures of the relevant store, without prejudice to applicable law.

AI Coach credits are not money, cannot be converted into money, and cannot be transferred between accounts, unless mandatory law or applicable store rules require otherwise.

Price Changes

Prices for Holymp subscriptions and other paid services may change over time.

Holymp may modify, including increase, subscription prices for valid reasons, including changes in the costs of operating, developing, maintaining or providing the Service, changes in fees charged by app stores or third-party providers, inflation, tax or regulatory changes, or the evolution and expansion of the features and services included in the subscription.

Any price increase applicable to existing subscriptions will be communicated with appropriate advance notice and will take effect in accordance with the procedures, timing and conditions required by applicable law and by the store through which the subscription was purchased.

Users may cancel their subscription before the new price takes effect. Where applicable law or store rules require the user's explicit acceptance of a price increase, the new price will apply only after such acceptance; otherwise, the subscription may terminate in accordance with the applicable conditions.

Promotional prices, discounts or other preferential conditions do not guarantee that the same price will apply to future renewals.

15) Mandatory Consumer Rights

If you use the Service as a consumer, mandatory rights provided by applicable law remain unaffected, including the Italian Consumer Code and rules on digital content/services.

No clause of these Terms limits or excludes those rights where this is not permitted by law.

16) Limitation of Liability (Within Permitted Limits)

To the maximum extent permitted by applicable law, the Provider is not liable for:

• indirect or consequential damages;
• data loss, unless due to the Provider’s liability that cannot be excluded by law;
• loss of opportunities or failure to achieve sports, aesthetic, fitness, or nutritional results;
• User decisions based on AI, Premium, AI Coach outputs, or estimates from the Service.

Liability remains unaffected in cases that cannot be excluded by law, such as willful misconduct or gross negligence and other mandatory cases.

17) Force Majeure

The Provider is not responsible for delays or failures due to events outside its reasonable control, such as infrastructure failures, blackouts, third-party service disruptions, cyberattacks, authority measures, or natural events.

18) Changes to the Terms

We may update these Terms. The current version is published at:
https://holymp.app/terms/en

In case of substantial changes:

• we may send an in-app and email communication, if available;
• we may request new explicit acceptance.

If you continue to use the Service after updates enter into force, you accept the updated Terms, unless the law requires different methods.

19) Applicable Law and Competent Court

Applicable law: Italian law.

Competent court:

• if you are a consumer, the court of your place of residence or domicile has jurisdiction, according to applicable law;
• if you act as a professional, the court of the Provider’s domicile or registered location has jurisdiction, unless otherwise required by mandatory law.

20) Final Clauses

If a clause is held invalid or ineffective, the remaining clauses remain valid.
Failure to exercise a right does not constitute waiver.

Suggested Checkbox Text (Registration / First Access)

I declare that I have read and accepted Holymp's Terms of Use and Disclaimer, including service limits, absence of medical/professional advice, and limits of AI, Premium, and AI Coach features.